In accordance with the provisions of the Mexican Personal Data Protection and Privacy Laws (hereinafter the "Law") and other applicable provisions, Tendencies Innovations LLC (hereinafter referred as ENVIA.COM) wishes to inform the User of the ENVIA.COM website (hereinafter the "User") and for people who contract the services of ENVIA.COM (hereinafter, the Client) its Privacy Notice regarding the treatment and protection of personal data of those people who voluntarily communicate, including but not limited to, via email, telephone or any other electronic, oral or written means with ENVIA.COM , fill out forms in which personal data is collected or entered and / or the website mentioned here, if this implies the communication of your personal data.
ENVIA.COM has its address on Germay Dr. Ste 5 Wilmington, DE 19804.
Pursuant to article 3 of the Federal Law on Protection of Personal Data Held by Individuals, the following definitions shall apply:
For all purposes related to this Privacy Notice, ENVIA.COM makes this Privacy Notice available to the User, under the following terms:
I. Purpose of the processing of your personal data. - The personal information provided by the User will be used only for:
Likewise, your personal data may be used for the following secondary activities:
If you do not agree with the secondary purposes, you can express your refusal by following the mechanism provided in section "VII" of this Notice. It should be noted that, if the aforementioned assumption is updated, ENVIA.COM will not be able to provide the services it provides correctly and it will not be responsible for such a situation.
II. Personal data requested For the purposes of this Privacy Notice, personal data will be understood as any information that is collected concerning identified or identifiable individuals or companies; and by User, to any identified or identifiable natural or moral person who communicates their personal data through the website mentioned here, which may include but is not limited to:
The personal data that ENVIA.COM will collect from the User and the Clients are:
III. About Social Networks ENVIA.COM makes the User aware that it is present on social networks, such as Facebook, Instagram, Twitter, without limitation. The treatment of the User's data that become followers of the official pages of ENVIA.COM will be governed by the conditions set forth in the terms and conditions of the corresponding social network by virtue of any data that the social network requires being collected is responsibility of this and not SEND so it is recommended to access the privacy policy and conditions of use of the aforementioned pages or, where appropriate, of the social network itself, in order to know the information derived from the treatment of the personal data and especially the conditions and purposes for which the data that is part of the user's profile will be used.
IV. Protection of personal data The User's personal data will be protected based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility, which are enshrined in the Law.
V. Data transfer ENVIA.COM will not be able to transfer the personal information collected, except when:
VI. Changes or modifications to the Privacy Notice ENVIA.COM reserves the right to modify this Notice, so any change or modification in the content of this will be published, generally on the ENVIA.COM website and / or by email to the owners of personal data.
VII. Means and procedure to exercise ARCO rights and / or revocation of consent for the processing of personal data.- In accordance with the provisions of the Law in its article 6, the User may access, rectify and cancel their personal data as well as oppose their disclosure through the procedures that ENVIA.COM has implemented through its Support Area. The User and / or Client may request the format to access, rectify, cancel and oppose their disclosure. Likewise, you will have a period of 5 days to express your refusal to process your personal data for secondary activities. For more information on how to exercise your Rights of Access, Rectification, Cancellation and Opposition (ARCO Rights), oppose the disclosure of your data, revoke your consent or express refusal to treat them, you must contact us by sending a email at soporte@envia.com. In the previous cases, the following must be indicated in accordance with article 29 of the Law:
The name of the owner and address or other means to communicate the response to your request;
For this, it must prove its personality with which it supports the ownership of which must also present the official identification in digital format and legibly.
In case the information provided in the form is erroneous or insufficient, or the corresponding accreditation documents are not accompanied. ENVIA.COM, within 10 business days of receiving the request, may require you to provide the elements or documents necessary to process it. You will have 10 business days to meet the request, counted from the day after you received it. If no response is given within this period, the corresponding request will be considered as not submitted.
ENVIA.COM will notify you of the determination adopted within a maximum period of 20 business days from the date the request was received, so that, if appropriate, it becomes effective within 15 business days after the response is communicated. The answer will be given electronically to the email address specified in the form.
VIII. Data processing without consent Consent will not be necessary for the processing of personal data in accordance with article 10 of the law, in the following cases:
IX. Options and means to limit the use or disclosure of your personal data
You may limit the use or disclosure of your personal data by sending your request to the email soporte@envia.com.
The requirements to prove your identity, as well as the procedure to meet your request will be governed by the same criteria indicated in the previous section.
In the event that your request is appropriate, ENVIA.COM will register it in ENVIA.COM's own exclusion list in order for you to stop receiving our promotions. Notifications regarding changes in costs or services are not considered in the exclusion lists as they are an obligation of Envia.com to the Mexican Bureau of Consumer Protection.
X. Use of cookies
ENVIA.COM uses various technologies to improve the efficiency of its websites, including its experience when browsing these sites. These technologies include the use of cookies. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that can later be used. This information allows you to identify and save your personal preferences to provide you with a better browsing experience. We remind you that you can disable or adjust the use of cookies by following the procedures of the internet browser you use.
XI. Means to communicate changes to the Privacy Notice
ENVIA SHIPPING reserves the right, in its sole discretion, to change, modify, add or delete parts of this Privacy Notice at any time. In such a case, ENVIA SHIPPING will publish said modifications on the ENVIA.COM website where the date of the last version of the notice will be indicated. We recommend that you visit this page periodically in order to be informed if any change occurs to the present.